How I became a Ryanair cabin crew member

Katie Murphy studied on the NC Travel & Tourism course at Ayrshire College

Katie Murphy studied on the NC Travel & Tourism course at Ayrshire College

Katie Murphy’s career is set to take off as she leaves college this week for a cabin crew job with Ryanair. The NC Travel and Tourism student from Kilmarnock landed the job after a successful year studying at Ayrshire College. In her blog she tells us about her college experience, and how it has led to her dream job.


Tell us about your tourism course and how it has prepared you for work.

“I have really liked my course because it has so many different aspects to it. It opens your mind to all kinds of careers that you did not even know existed. Obviously I enjoyed the Cabin Crew module because it was what I was most interested in, and when I finished it I knew that it was definitely the career for me.

“We also covered airport ground operations, how to be a resort rep, customer care, marketing in tourism and we also learned about the history and structure of the tourism industry. I think there is something for everyone in this course.

“Some of the best bits have been the field trips – we have been airside in Glasgow airport, toured local visitor attractions, visited Christmas markets, enjoyed a behind the scenes tour of the Radisson hotel and even chartered a yacht. We have had guest speakers in the class and I was really inspired by the cabin crew member from British Airways.

“You also learn how to manage your time and get organised, use IT, communications and numeracy, work in teams and problem solving. These are called core skills and employers are looking for people with these skills.”


Apart from the content of your course what else did you like about coming to college?

“The people in my class – we are a really close group and have all supported each other. I’ve made a lot of new friends and they have helped me in so many ways. You can meet some of them in the video. (I’m the one doing the interviewing and filming!)

“Also one of our lecturers, Angie, has done so much for me by encouraging me and telling me “you can do it.” Sometimes we just need to hear that somebody believes in you. She has so many connections in the industry and was able to organise all the trips and visits that made the course so interesting. She went above and beyond to make it a great experience for us all.”

Sometimes it’s not just about coming to college – it’s about balancing your studying with everything else that is going on in your life at the same time. How’s it been for you?

“Before I came to college I was in foster care. I made a decision to become independent and live on my own. I got my own home and some help to furnish it and decorate it. I had very little money so I had to learn to budget. This was a life changing experience for me. I am proud that I have completed the course and passed all my modules and have coped with the independent living.”


How did you find out about the job?

“I was always Googling “Cabin Crew Jobs” and came across Crewlink. They describe themselves as the official training and recruitment partner with Ryanair. Crewlink specialises in recruiting, training and employing airline cabin crew for Europe’s leading low-fares airline.

“I applied for a job and one hour later they responded with an interview date. I was given advice on what to wear and how to prepare for the interview.”

What was your interview like?

“I was really nervous before the interview, but they created a really nice atmosphere and I was actually quite relaxed. There were ten of us and we listened to a presentation, then we all had a one-to-one interview. They read out a passage and I had to repeat it back. I was asked things like, ‘why do you want to be a cabin crew member?’, ‘What skills and qualities do you have?’ I have never had a job before so it was all a new experience for me.”

When did you find out you had got the job?

“It was two weeks later I received a letter inviting me to train as a cabin crew member. I start on 15 June in Germany. I have to pay for my uniform, accommodation and training. I started a Facebook page with the other people who are training at the same time as me so I have already made some new friends before I’ve even left Scotland.”

How do you feel right now?

“Really excited – I can’t believe I am actually going to train as a cabin crew member. It’s a dream come true for me as I’ve wanted to do this since I was very young and travelled abroad on holiday. As I watched the air stewards working during the flight I knew straight away this was the job for me. I have not actually travelled very much so this will be a great opportunity to see the world and get paid for it!”

What advice would you give other people who are just about to start their tourism career?

“I would definitely encourage other young people to follow their dream, work hard and don’t let anyone tell you that you can’t do it. You can do anything if you want to, you just have to believe in yourself. I have grown up in foster care and I’ve overcome a lot of challenges. When I was younger I moved around three secondary schools and found it hard to fit in and be part of something. College has given me a much better start and proved that you really can start here and go anywhere!”

Good luck Katie we know you’ll do a fabulous job!

Katie was in the NC Travel and Tourism class on the Kilmarnock campus 2014/15. The class has made a video showing a week in the life of a tourism student. Katie helped make this video and you can hear her interviewing her friends about their experiences.

10 thoughts on “How I became a Ryanair cabin crew member

  1. Katie from the day you walked into my class, you had cabin crew written all over you. You have worked hard this 2nd semester after a bumpy start to achieve your dreams….. as I have always said with a ‘can do attitude’ anything is possible. We are all very proud of you. Don’t forget to come back and visit us in your new uniform!….. You will be a great success of that I am sure and will inspire others to follow…… START HERE, GO ANYWHERE – Angie (Lecturer Travel and Tourism).

  2. As a student going on to HNC, Katie’s story is very inspiring and should be to anyone thinking off doing Travel and Tourism at any level, it shows that hard work and effort pays off and that you can really do what could be your dream job, if you show you are willing. I wish Katie the best off luck in her new job, she is doing what she has always wanted to do, and that is something I have great respect for.

  3. Well done Katie. You are young and talented and this will kick of an exciting career for you. Enjoy it all and work hard. I wish you lots of luck.

  4. Katie you are an inspiration for students studying travel and tourism showing us we can follow our dreams too. I am currently studying Nc Travel and tourism and hope to gain a career in travel , congratulations

  5. I’m Studying Travel and Tourism at college and continuing into Hnc next year, I find this very Inspiring Congratulations I wish you great Success – Sasha Craik

  6. I am a student at Ayrshire college and I am studying Travel and Tourism , I want to say a big congratulations to you for not giving up your dreams , And you have inspired me with your great story . I wish you all the best.
    Jennifer Boadu .

  7. I strongly feel Katie’s story is the perfect inspiration for anyone thinking of not only studying travel and tourism but taking a career path into The Travel and Tourism Industry.

  8. Hi Katie

    I am currently studying NC Travel and Tourism level 6 at Ayrshire college (Ayr campus) hopefully be going onto do HNC after the summer. Wishing you all the very best.
    Richard Toner x

  9. I am very aspired by your story. Congratulations! I am a travel and tourism student at Ayrshire college and I wish you all the best with your carer.

  10. Pingback: A whole lot of blogging going on! | Ayrshire College Blog

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